St. Annes Crossing

Frequently Asked Questions

 

How do my sister club benefits work?

As a club member at St. Anne's Crossing, you receive recipricol benefits at all 10 of our sister wineries. This includes complimentary tastings and your wine club discount, as well as access to most special events and club exclusive offers.

Club members also receive discounts on our inns and vineyard accommodations. Contact our reservations department for lodging inquiries.

 
How do I know what is in my shipment?

We send out a newsletter to club members approximately 2 weeks prior to club processing with important information about your shipment, as well as deadlines for making changes to your shipping and billing information. In our newsletter, we'll include a list of the wines for each selection along with the tasting and pairing notes for each wine.

 
Do you offer complimentary shipping?

While we are unable to offer complimentary shipping on club shipments due to the high volume of orders and rising shipping rates on temperature controlled shipping to keep your wine safe, we do offer the opportunity to qualify for complimentary shipping when you add extra bottles to your wine club shipment. We do occasionally offer complimentary or flat rate shipping on club exclusive specials - keep an eye on your inbox!

 

Can I customize my shipment?

Each of our wine club levels have an all red wines selection, an all Zinfandels selection, and a mix of red and white wine selection to choose from. To ensure our club members receive first access to new releases, limited production wines, and award-winning wines, we have hand-selected club allocations to give you the optimal shipment.

If you find that you wish to swap out a bottle or two from your selection, you are welcome to do so with advanced notification as long as the bottle you are swapping for is of equal or greater value to the wine you are replacing.

 

How much will my shipment cost?

Barrel Club shipments (3 bottles) are approximately $100 - $110 before shipping and applicable tax.

Cask Club shipments (6 bottles) are approximately $200 - $210 before shipping and applicable tax.

Cellar Club shipments (12 bottles) are approximately $400 - $410 before shipping and applicable tax.

 

When will my club shipment be processed?

Wine Club shipments are always billed on the 1st of the month in which you are to receive a shipment.

 

When does my wine club shipment ship?

Our club newsletter with information about your upcoming club shipments is sent out approximately 3 weeks prior to shipping. We will list shipping dates for both direct and temperature controlled shipments. Typically we ship within the first or second week of the month.

 

How long do I have to pick up my club shipment after it has been processed?

Due to limited onsite storage, we ask that you pick up your shipment within 60 days of club processing.

 

Do you host pickup parties for club members?

We do! Check out our events page for upcoming club pickup parties and other exciting happenings.

 

I have a friend who wants to join the club. Do you have a referral program?

Yes! We love when our members share St. Anne's with friends and family, and to show our appreciation for spreading the word, we'll send you a bottle of your choice upon confirmation of sign up. Choose any of our white labeled wines for $1, our black labeled reserve wines for $10, or our pewter-labeled single barrel reserve Zinfandels for $30.

 

I live out of state and can't take advantage of club events. Can my friends use my benefits when they are in the area?

We'll happily extend your complimentary tasting benefit for up to 4 guests with advance notice - contact us to let us know who's coming!

 

What if I need to cancel my membership before I have fulfilled my sign up commitment?

Early cancellation (before 1 year of shipments) of your club membership is subject to a fee equal to the 30% discount you received upon sign up.

Need to skip a shipment to catch up on your wine inventory? No problem! Contact us at wineclub@stannescrossing.com and we'll be happy to accommodate you.

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